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🔐 Privacy Policy

Effective Date: April 1, 2025
Website: https://www.pureservicepro.com/privacy-policy

At Pure Service Pro, we are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared. This Privacy Policy outlines how we handle your personal data when you interact with our website, services, and communication platforms.

  1. Information We Collect

We may collect the following categories of personal information when you interact with our website, contact us, or schedule services:

  • Contact Information: Name, email address, phone number, physical address
  • Billing Information: Payment method and transaction data (if applicable)
  • Service Information: Details related to your property, inspection requests, or submitted service forms
  • Communication Preferences: Consent to receive emails, SMS messages, or calls
  • Device & Usage Data: IP address, browser type, access times, pages viewed, and referring website information
  • Photos or Video: Collected as part of job documentation or progress updates
  1. How We Use Your Information

We may use your personal information to:

  • Schedule appointments and deliver services
  • Communicate with you about your account, services, or projects
  • Send appointment reminders, project updates, and service-related notifications
  • Send review requests, promotions, or follow-ups (only if you’ve opted in)
  • Improve our website and customer experience
  • Comply with legal or regulatory requirements
  1. SMS Text Messaging Policy

By opting in to receive text messages from Pure Service Pro, you agree to receive messages such as:

  • Appointment confirmations and reminders
  • Job progress or status updates
  • Account or billing notifications
  • Customer service messages
  • Review and feedback requests (if opted in)

SMS consent is not shared with third parties or affiliates for marketing purposes.

  • Message frequency may vary based on your service engagement.
  • Message and data rates may apply based on your mobile carrier.
  • To opt out of SMS messages at any time, text STOP.
  • For help, text HELP or contact us via our website at https://www.pureservicepro.com.
  1. Who We Share Your Information With

We may share your information with trusted third-party service providers who help us operate our business, such as:

  • Payment processors
  • Scheduling and CRM platforms
  • Marketing software (email only, if opted-in)
  • Legal or regulatory agencies, when required by law

We do not sell, rent, or trade your personal information or SMS consent with third parties for marketing purposes.

  1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and you acknowledge this risk by using our services.

  1. Your Rights & Choices

You have the right to:

  • Request access to your personal data
  • Correct or delete your personal data
  • Withdraw consent to communications at any time
  • Opt out of marketing or SMS at your discretion

To exercise your rights, contact us at:
📧 info@pureservicepro.com
📞 973-810-0100

  1. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If we learn that we have collected information from a child, we will delete it promptly.

  1. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted to this page, and your continued use of our services constitutes acceptance of the revised terms.

  1. Accessibility of This Policy

To ensure transparency and compliance:

  • A link to this Privacy Policy is placed in the footer of every page on our website.
  • A direct link is included next to all consent language on web forms, including contact forms, quote requests, and scheduling pages.

Contact Us

Pure Service Pro
📍 2001 Route 46 Suite 310 Parsippany NJ 07054
🌐 https://www.pureservicepro.com/privacy-policy
📞 973-810-0100

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